Our streamlined process typically allows for staff to be onboarded within 1-2 weeks from initial requirements discussion. This includes candidate selection, interviews, and basic onboarding. For specialized roles requiring specific certifications or extensive experience, the timeline may extend to 3-4 weeks to ensure we find the perfect match for your needs.

The monthly fee covers the dedicated staff member’s full-time salary, our management overhead, regular supervision, performance tracking, and basic infrastructure (workstation, internet, standard software). It also includes HR management, payroll processing, leave management, and continuous professional development. You won’t have any hidden costs or surprise fees.

We implement comprehensive quality assurance through regular supervision, KPI tracking, and performance reviews. Each team member has clear performance metrics aligned with your business objectives. We provide monthly performance reports, conduct regular one-on-ones, and ensure continuous skill development. You also have direct management oversight and can provide feedback that we immediately action.

Absolutely! You have full control over the selection process. We provide pre-screened candidates who match your requirements, but the final decision is always yours. You can conduct technical interviews, cultural fit assessments, and any other evaluation methods you prefer. We’re here to facilitate the process while ensuring you get team members who perfectly match your needs.

We understand that not every placement will be perfect. If a team member isn’t meeting expectations despite coaching and support, we offer free replacement within the first 90 days. Beyond that period, we work with you to either improve performance through additional training or facilitate a smooth transition to a new team member. Our goal is to ensure you always have the right people supporting your business.